Delhi, :State Bank of India (SBI), Delhi Circle conducted a discussion session including branches within the jurisdiction of all 37 Regional Offices, inclusive 11 of Delhi to generate ideas and review bank performance aligned with national priorities. The first-of-its-kind discussion which happened at 30 centres on 17th& 18thAugust 2019, deliberated effort in designing the first stage of the bottom-up consultative process of the bank. The discussion was held under the leadership of Regional Managers with their team members (Branch Managers) during the meet. In RBO-1, AO-1, the discussion session was attended by all the Branch Managers under the leadership of their Regional Manager. Sh. P.K. Gupta, Managing Director (R & DB) and Sh. Vijuy Ronjan, Chief General Manager were present as observers. Later Sh. Gupta held a press conference and explained the idea and the roadmap ahead.
The primary objective of this meeting was to identify and finalize ways & means to increase credit to various sectors of the economy, enhance use of technology to bring about innovation and enable big data analytics and make banking citizen-centric as well as more responsive to the needs and aspiration of senior citizens, farmers, small industries, enterprises, youth, students & women.
SBI collectively identified many implementable and innovative suggestions which can help to improve bank’s performance and establish future roadmap. These suggestions were collated and have been sent to the regional/zonal level for further discussions at the SLBC/State level, along with comparative performance assessment of the branches under each region. Later, bank has decided to take final consultation at the national level to compare both intra and inter-bank performances and to finalize the suggestions regarding the way ahead for implementation across PSBs.
The consultative process has resulted in a renewed sense of involvement and purposes down to the branch level and the bank is geared towards implementing the roadmap to further improve its performance and align itself to national priorities so that it may fulfill its mandate of partnering the Indian growth story.